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Terms and Conditions

Welcome to DYOS Boutique (“we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your use of our website https://shopdyos.com (the “Site”) and any purchases you make through it. By accessing our Site or placing an order, you agree to comply with these Terms.

1. Use of the Site

You must be at least 13 years old to use this Site.
You agree not to misuse the Site, including attempting unauthorized access, distributing malware, or interfering with website operations.
All content on this Site (text, images, logos, etc.) is the property of DYOS Boutique and may not be copied or reused without permission.

2. Product Information

We strive to ensure product details, descriptions, and prices are accurate. However, errors may occasionally occur, and we reserve the right to correct them at any time.
Colors and images of products may vary slightly depending on your device display.

3. Orders & Payments

By placing an order, you agree that all information provided is accurate, complete, and current.
Payments must be made in full at the time of purchase using our accepted payment methods.
We reserve the right to cancel or refuse any order if fraud or unauthorized activity is suspected.

4. Shipping & Delivery

Shipping costs and estimated delivery times are displayed at checkout.
DYOS Boutique is not responsible for delays caused by carriers or incorrect shipping information provided by the customer.

5. Returns & Refunds

Returns are accepted for unopened and unused products only.
Customers must request a return within 14 days of delivery by contacting us at tina@shopdyos.com.
Shipping costs for returns are the responsibility of the customer, unless the item was defective or incorrect.
Refunds will be issued to the original payment method once the returned item is received and inspected.

6. Limitation of Liability

DYOS Boutique is not responsible for indirect or incidental damages that may result from the use of our Site or products.
Our liability shall not exceed the purchase price of the product(s) in question.

7. Governing Law

These Terms are governed by the laws of the State of Indiana, United States, without regard to conflict of law principles.

8. Changes to Terms

We may update these Terms & Conditions at any time. Updates will be posted here with a new effective date.

9. Contact Us

For questions about these Terms, please contact:

📧 tina@shopdyos.com
🌐 https://shopdyos.com

Return and Refund Policy

Returns & Refund Policy

Effective Date: [Insert Today’s Date]

At DYOS Boutique, we want you to love your purchase. If you are not satisfied, please review our return and refund guidelines below:

1. Eligible Returns

Items must be unopened, unused, and in original packaging.
Returns must be requested within 14 days of delivery.
Proof of purchase (order confirmation or receipt) is required.

2. Non-Returnable Items

Opened or used products
Sale or clearance items
Gift cards and promotional items

3. How to Request a Return

Email tina@shopdyos.com with your order number and reason for return.
Once approved, ship the item back to the address provided in your return instructions.
You are responsible for return shipping costs unless the item was defective or incorrect.

4. Refunds

Once your return is received and inspected, we will notify you of approval or rejection.
If approved, your refund will be processed to the original payment method within 7–10 business days.

5. Exchanges

We only replace items if they are defective or damaged. To request an exchange, email tina@shopdyos.com.

6. Contact Us

For questions about returns and refunds, please contact: